Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the GoldenLuckHotel website and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use our Services.

1.1 Eligibility

To use our Services, you must:

• Be at least 18 years of age (or 21 for casino hotel services)
• Have the legal capacity to enter into a binding contract
• Not be prohibited from using our Services under applicable laws

2. Hotel Booking Services

2.1 Booking Process

When you make a booking through GoldenLuckHotel, you are entering into a direct contract with the hotel or casino hotel provider. We act as an intermediary to facilitate your booking.

2.2 Pricing and Payment

All prices displayed on our website are subject to change without notice. Final prices may vary based on:

• Seasonal rates and availability
• Taxes and fees imposed by local authorities
• Currency conversion rates
• Additional services requested

2.3 Cancellation and Modification

Cancellation and modification policies vary by hotel and booking type. Please review the specific cancellation policy for your booking before confirming. Some bookings may be non-refundable.

3. User Responsibilities

3.1 Account Security

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Prohibited Activities

You agree not to:

• Use our Services for any unlawful purpose
• Impersonate any person or entity
• Interfere with or disrupt the integrity or performance of our Services
• Attempt to gain unauthorized access to our systems
• Use our Services to transmit malware or malicious code
• Engage in any form of automated data collection without our permission

4. Intellectual Property

All content on the GoldenLuckHotel website, including text, graphics, logos, images, and software, is the property of GoldenLuckHotel or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

5. Limitation of Liability

5.1 General Limitation

To the maximum extent permitted by law, GoldenLuckHotel shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our Services.

5.2 Hotel Services

We are not responsible for the acts or omissions of hotel partners, including but not limited to:

• Property conditions and maintenance
• Staff conduct and service quality
• Safety and security measures
• Amenity availability and operation

5.3 Casino Services

For casino hotel bookings, we are not responsible for:

• Gaming outcomes or losses
• Casino operator decisions and policies
• Disputes between you and the casino
• Compliance with local gambling laws

6. Indemnification

You agree to indemnify, defend, and hold harmless GoldenLuckHotel and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

• Your use of our Services
• Your violation of these Terms
• Your violation of any rights of any third party
• Your conduct at any hotel or casino property

7. Governing Law and Dispute Resolution

7.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Monaco, without regard to its conflict of law provisions.

7.2 Dispute Resolution

Any disputes arising out of or relating to these Terms or our Services shall be resolved through binding arbitration in Monaco, in accordance with the rules of the Monaco Arbitration Association.

7.3 Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in class actions, class arbitrations, or representative actions.

8. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the effective date. Your continued use of our Services after such changes constitutes your acceptance of the new Terms.

9. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use our Services will immediately cease.

10. Miscellaneous

10.1 Entire Agreement

These Terms constitute the entire agreement between you and GoldenLuckHotel regarding our Services and supersede all prior agreements and understandings.

10.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

10.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

10.4 Force Majeure

We shall not be liable for any failure to perform our obligations due to events beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, or pandemics.